You placed an order with www.designfreelogoonline.com and you are ready to download your new logo design. Great news! You can download your logo, at any time, and as many times as you want.
Follow the instructions to download your logo right away:
1. Log in to your account
To begin the download of your logo, scroll up to the top of the page. Click on “My Account”.
Fill in your information to log in with the same email that you placed the order.
**If you forgot your password, click on “Lost your password?” and reset your password. Make sure to look in your spam folder.
2. Navigate to “Orders”
When inside your account, please click on the link labelled “Orders”.
Inside your “Orders”, search and find the “Order Number” that is for the logo that you want to download. Click on this “Order Number”.
Clicking that will take you to the Order Summary for that Logo.
Under the Product label, you will see the words “View/Download your Customized Logo”. Click on this link.
This will take you to the Logo Maker where you originally designed your Logo.
3. Download Your Customized Logo
On the logo page, on the left menu, you will see a small cloud icon inside the Logo Maker. Click this Cloud.
This will open a pop-up on top of the window.
On the pop-up, click the small box next to the words “Only export current showing view”.
This will allow you to download 1 logo at a time in the color you want to download.
When the small box shows a green checkmark, download your Logo.
Download whichever file type you would like – JPEG, PNG, and PDF.
7 Days Support
Need Help? Our support team is available 7 days a week. We promise to reply within 24 hours
Also on WhatsApp: +27631833457
Did you upgrade the basic logo? All the upgrades sent within 24 hours. Our team is busy creating the HD file package, platinum, branding, and 3D files.
If you didn’t receive your order within 24 hours, this is what you should do:
- Check your email spam folder (sometimes files go in as spam).
- Verify that the email you gave us is correct.
- Add our email address to your contact list, Address book, or safe senders list.
- Let us know, Email customer service your order number.