WE ARE OPEN FOR BUSINESS! In light of COVID-19, we are fortunate to have the flexibility of allowing our teams across the globe to work from home.
We continue to provide the same level of support you have come to expect.

Frequently Asked Questions

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FAQ2020-10-05T09:39:11+00:00

FAQ – How can we help you?

We allow users to create a logo for free with our logo creator. No registration needed!

You can also download free sample with watermark of the logo you designed. (top left menu)

Download Your Customized Logo

Download Your Customized Logo

Once you want to use the logo, place an order, pay the basic fee $19 and download a ready-to-use JPG + PNG transparant files.

In the cart, the a general thumbnail of the product image displayed.

You don’t need to worry, your customized logo is saved

Also, you can change the design at any time, as many times – free of charge

General Product Image Displayed

General Product Image Displayed

All the upgrades sent within 24 hours.
Our team is busy creating the HD files, branding, platinum package, or 3D logos.
If you didn’t receive your order within 24 hours, this is what you should do:

  1. Check your email spam folder (sometimes files go in as a spam).
  2. Verify that the email you gave us is correct.
  3. Let us know, Email Customer Service your order number.

Our support team at your service 7 days a week: info@designfreelogoonline.com

A quick video on how to make a logo with our free logo maker

How to Make a Logo?

Everything you need to know in order to use our free logo maker as a pro!

Using Your New Logo

Everything you need to know in order to use your new company logo!

How to download your new logo after placing an order – For an easy step-by-step guide – Click here

Prices & Upgrades

Everything you need to know about our available upgrades and prices.

I’ve purchased a logo, Can I come back add the branding design package?2020-10-02T10:08:09+00:00
Yes, If you already created a logo with us , you can enjoy the custom branding Pkg., at any time, in a special price

Branding Design Package 

Receive custom design sketches with your logo design, Give feedback to our graphic designers.

Our graphic designers will deliver the final files in HD vector file formats, ready for print & web. Print it at any printhouse you choose.

With the 3D Logo’s, do we still get the original 2D logo as well?2020-10-02T12:59:50+00:00

Yes! with the 3D Logo you will have the original 2D logo as well.

The 3D logo will showcase your customized logo you’ve created in a very special 3D effect. Our graphic artists will create extra 3D version just like magic, showcasing your logo in an innovative way.

The 3D logo is an additional file to the original logo and you can use the 3D logo and the 2D logo, hence you will have both files.

 

This is how it works:

  1. Create a logo with our free logo maker.
  2. Add to the cart the 3D Logo effect.
  3. Our graphic designers will create the 3D logo.
  4. Receive both 2D and 3D logos via email, within a few hours.

 

What is the difference between the 3D and original logo?2020-10-02T13:09:17+00:00

3D logo will showcase the logo you’ve created in a very special 3D effect. It is an additional file to the original logo and you can use them both.
Our graphic artists, just like magic, will create an extra 3D version that showcases your logo in an innovative way.

This are the samples of the 3D Logo’s:

How much does it cost to create a logo?2020-10-02T13:12:36+00:00

Designfreelogoonline.com lets you design a logo free of charge and without registration!

Once you customize a logo with the free logo maker and you are ready to use it, pay the one-time processing fee of $19 and it is yours. (one logo requires one license).

That payment gives you the right to use one logo as your company logo for all your advertising needs. It is also a part of the designer’s fee.

If the customer wishes to use another logo/variation of additional color, he/she must purchase an additional license.

Extra Editable HD Files Package2020-10-02T12:58:22+00:00

Upgrade your logo design with our Extra Editable HD Files Package for only $29. Have high resolution, editable files with unlimited size.

If you want to upgrade your logo and have high-resolution open files with unlimited size for all advertising needs.

You can change the logo shape, text, and colors with Illustrator graphic software or Photoshop.
You can print your logo for all advertising needs

Please contact our customer service – we will send you a link for payment
Or click on the link Extra Editable HD Files Pkg and Add it to your Cart

Editable File Included: AI Illustrator (vector file – unlimited size), PSD Photoshop, PDF, PNG, JPG, EPS.

I do not like the logo – Can I get a refund?2020-10-02T11:58:02+00:00

Once you’ve created your logo and completed the payment, you get automatically free access to download the basic logo files from MY ACCOUNT > ORDERS page. That means you can use your customized logo files instantly and freely so we can’t offer a refund.

Refunds will only be considered for extra services only if the files are not sent and/or the service was not delivered yet. Cancellation of orders by the client will attract $1.5 USD + an 8% administration fee.

Hire a professional

Custom design made easy with our expert graphic designers. Everything will be produced within a few hours for your special needs.

Can I have my logo on black or colored background?2020-10-02T13:51:31+00:00

Yes! if you wish to receive your HD logo on a black / another color background, you can buy a special service. Click here, scroll down and add the service Black Background  (+$12)

Custom Logo Design2020-10-02T13:45:35+00:00

In case you don’t find a ready-made logo, our skilled designers will custom-made a logo for your particular needs, according to your requirements.

Custom logo design &  Brand identity packages

The custom brand identity packages are for people who want a unique, custom-made according to your unique requirements. DesignFreeLogoOnline made the branding process easy, fast, and affordable!

How does it work?

  1. Choose the best package for your business.
  2. Describe your design concept.
  3. Receive premium custom design samples based on your brief.
  4. Improve your design to perfection with our professional designers.
  5. Start using your new exclusive logo brand for all advertising needs.

Click to View Our Custom Logo Packages

 

custom logo design

Can a graphic designer change the logo for me?2020-10-02T13:24:55+00:00

Yes! in case you don’t want to change the logo by yourself, our graphic designers will be happy to help you. You can buy a modification service the designer will correct the logo and resend all the logo files to you asap. Click here

START HERE TO MAKE A LOGO
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