FAQ

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FAQ 2017-10-13T07:19:05+00:00

How can we help you to create a logo?

We allow users to create a logo free with our free logo creator software.

You can also download free sample of the logo you designed. (top left menu)

download-free-logo-sample

download-free-logo-sample

Once you want to use the logo files, place an order and our graphic designers will prepare the logo files.

Within a few hours you will receive your new logo as you created it, via email.

Once you are happy with the design, In the process of placing the order, do not return back to view the logo (Do not Click re-edit).

Going back will reset the logo maker software and the logo disappear.

view-the-logo

3D effect will showcase the logo you’ve created with a special 3D Design. It is an additional file to the original logo and you can use them both (2D + 3D)

Our professional graphic designers will create this 3D effect for you. We will deliver the files with the original logo files via email.

3d-vs-2d

If you didn’t receive the files within 24 hours, this is what you should do:

  1. Check your email spam folder (sometimes files go in as a spam).
  2. Verify that the email you gave us is correct. 
  3. Add our email address to your contact list, Address Book or safe senders list.
  4. Let us know, Email Customer Service your order number

Step-by-step guide in making a logo online with the logo designer software.

Search among 1,000’s of logo designs. Find a ready made logo template you like.
Use our Free Logo Maker to create logo online. In real time use the logo creator to change text, slogan, colors, fonts and more.
Once you have completed to make your logo design, pay $19 and our graphic designers will prepare the files for print and web. The files will be delivered via email within a few hours.

How to Create a Logo With our Free LogoMaker?

Here are some of the most popular frequently asked questions on how to make your own logo. If you wish to know more about how to create a logo using our free logo creator, procurement process and receiving the logo designs files, you came to the right place. For any further questions and requests we will be happy to respond via e-mail or chat. Get In Touch With Us

VIEW LOGO DESIGNS AND CREATE LOGO ONLINE
I’ve purchased a logo, Can I come back add the branding design package? 2016-10-10T19:26:04+00:00
Yes, If you already created a logo with us , you can enjoy the custom branding Pkg., at any time, in a special price

Branding Design Package 

Receive custom design sketches with your logo design, Give feedback to our graphic designers.

Our graphic designers will deliver the final files in HD vector file formats, ready for print & web. Print it at any printhouse you choose.

With the 3D Logo Showcase, do we still get the original 2D logo as well? 2016-09-30T08:00:05+00:00

Yes! with the 3D Logo Showcase you will have the original 2D logo as well.

3D logo will showcase the logo you’ve created in a very special 3D effect. Our graphic artists will create extra 3D version just like magic, showcasing your logo in an innovative way.

The 3D logo is an additional file to the original logo and you can use the 3D logo and the 2D logo, hence you will have both files.

 

This is how it works:

  1. Create a logo with our free logo maker.
  2. Add to cart “3D Logo Showcase ($9)”.
  3. Our graphic designers will create the 3D logo.
  4. Receive both 2D and 3D logos via email, within a few hours.

 

How do I see the difference between the 3D and normal logo? 2016-09-01T16:58:20+00:00

3D logo will showcase the logo you’ve created in a very special 3D effect. It is an additional file to the original logo and you can use them both.
Our graphic artists, just like a magic, will create extra 3D version that showcase your logo in an innovative way.

This is the sample of the 3D Logo Showcase 

How to use our online logo maker? 2016-07-11T06:42:06+00:00

Design any logo you want without any obligation. Using our online logo maker to design your own logo free.

This is how it works:

  1. Browse among thousands of logo templates, select the right ready made logo for your business.
  2. Use our logo design software to design your company name. In real time pick colors and fonts, size and much more.
  3. Save your logo design. Come back and edit it at any time. Download this logo sample.
  4. Only when you’re 100% satisfied, buy this affordable logo and use it for print & web.

Why do I have to pay $19 2016-05-18T13:43:02+00:00

Designfreelogoonline.com allows you to design any logo you want – free of charge! Once you make a logo with the free logo maker and you want to use it, Pay $19 and it is yours. Our designers will prepare the files for print and web. The logo will be delivered to your email within a few hours. That payment gives you the right to use the logo as your company logo. It is also the designers fee for creating the logo.

Extra Editable HD Files Pkg 2016-10-19T14:42:43+00:00

Upgrade your logo design with our Extra Editable HD Files Pkg for only $29. Have high resolution, editable files with unlimited size.

If you want to upgrade your logo and have high resolution open files with unlimited size for all advertising needs.

You can change the logo shape, text and colors with Illustrator graphic software or Photoshop.
You can print your logo for all advertising needs

Please contact our customer service – we will send you a link for payment
Or click on the link Extra Editable HD Files Pkg and Add it to your Cart

Editable File Included: AI Illustrator (vector file – unlimited size), PSD Photoshop, PDF, PNG, JPG, EPS.

How can I SAVE my logo? 2016-10-19T14:42:43+00:00

On the left side at the top end, click on SAVE and you will get the option to save a sample of your designed logo. The logo will be stored in your browser and you can come back and LOAD it, redesign and save it again.  (To reload the logo, click the on the arrow “Load”)

save my logo

save my logo

I’ve designed a logo with the free logo maker, what’s next? 2016-07-05T15:19:06+00:00

Once you designed a logo with the free logo maker tool and you want to use it, Pay only $19 and our logo designers will prepare the files and send the logo within a few hours.

 After you have finished designing your logo:
  1. “ADD TO CART”.
  2. “PROCEED TO CHECKOUT”.
  3. Fill in your details accept the terms & conditions & “PROCEED TO PAYPAL”.
  4. REDIRECT TO PAYPAL, Pay only $19 via PayPal account or credit card.

Once you are done creating your logo, At purchase, Do not go back to view the logo (Do not Click here to re-edit), by going back the software resets and the logo you created will be deleted.

Where can I publish my logo? 2016-07-05T15:19:25+00:00

Once you purchased a logo template, this license enables you to publish your logo and use it for all your advertising needs. You are free to use the logo you designed with no limitations (website, shirts, stationery, business card, letterhead, Facebook, sign and more).

 

How to download the logo free? 2016-10-19T14:42:43+00:00

We allow our users to design any logo they want with our free logo maker tool.  You can also download a free sample of the logo you designed. (The logo sample can be download free as PNG file, Jpeg or Pdf).

free download logo maker

free download logo maker

 

Once you are happy with your new logo design and you want to use it, Pay only $19 and it’s yours! 

That payment gives you the right to use the logo as your logo and cover the designers working fee.

Our graphic designers will prepare the logo files for print and web. We will deliver the logo within a few hours via e-mail.

 

I designed a logo but when I go to cart the logo is different 2016-07-05T15:25:39+00:00

Once you are happy with your new design and ready to place an order, At purchase, Do not return back to view the logo (Do not Click here to re-edit).

Going back will reset the logo maker software and the logo disappear.

This how it works:

  1. Make your logo.
  2. Add to cart.
  3. Proceed to Checkout.
  4. Fill in your information and click Proceed to Paypal.

 

 

I do not like the logo – Can I get a refund? 2014-10-19T10:18:43+00:00

Once you’ve created your logo and completed the payment we deliver the files ready for print and web – that means you can use them freely and we can’t offer a refund.

I want exclusivity! Can I ask that the logo be removed from the site? 2016-10-19T14:42:43+00:00

Yes, you can ask that the logo be removed from the site and NOT be available to others – it’s called “BUYOUT” license.
When you buy the logo template and add extra price you get the buyout purchase license. This means that you are the last person to buy the template.
The template will be deleted from our database and will be no longer available for sale.
If you would like to purchase the “BUYOUT” licensed logo please contact our customer service and we will send you the payment link.

Or click on the link “BUYOUT” license, and Add it to your Cart.
Read more about our Terms and Conditions

Do I have the rights to use my logo once I buy it? 2016-09-01T16:14:30+00:00

Yes. Once you purchase a logo you have the rights to use it as your company logo for all your advertising needs.
This license enables you to publish the logo template you designed with no limitations (website, T-shirt, stationery, business cards, letterhead, Facebook, sign and more).
www.designfreelogoonline.com retains the copyrights and all associated rights to the original symbols.
Read more about our Terms and Conditions

What can I do with my logo? 2016-10-19T14:42:43+00:00

Once created the final logo design, you can purchase the logo & use it for your business cards, letterhead, envelopes, magnets, PPT presentations, website, Social Media, Facebook, E-mail Signature and more.
Files included: PDF + JPG+ Transparent PNG

Extra Editable HD Files Pkg.

If you want to upgrade your logo and have high resolution open files with unlimited size for all advertising needs you need to take the Extra Editable HD Files Pkg. (just $29).

You can change the logo shape, text and colors in Illustrator Adobe graphic software.
You can print your logo for all advertising needs

Please contact our customer service – we will send you a link for payment
Or click on the link Extra Editable HD Files Pkg and Add it to your Cart

I didn’t get the logo files – what should I do? 2016-07-24T17:47:58+00:00

If you do not receive the logo files:

  1. Check your email spam box (sometimes files go in as a spam).
  2. Please verify that the email you gave us is correct – we deliver the logo the same email you provided.
  3. To ensure that emails from us don’t get junked, add our email address info@designfreelogoonline.com to your Contact list, Address Book or safe senders list.
  4. Contact customer service at info@designfreelogoonline.com, Specify the order number and your email address.

How and when do I the logo files? 2014-10-19T08:48:18+00:00

Once you have made your order and payment received, we will send you the files ready as you designed it, via email.
Process of preparing and sending the files usually takes a few hours up to 48 hours.

I’m not a designer, how will it work for me? 2015-07-24T14:33:43+00:00

We understand you are not a designer. You don’t need any design experience. You only need to choose from thousands of logo icons created by www.designfreelogoonline.com team, enter your company name and slogan. Match your favorite fonts, tweak the colors until it’s perfect and suits your eye. It’s easy, fast and free.

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