freelogomaker office

We’d Love to Hear From You, Get In Touch and Contact Us!

We are here to help you in any way we can. For any question or comment contact us via e-mail directly to our customer service.

Send us an email by replying back to the purchase receipt email you received from us. If you did not receive it, look in your spam folder.

For the quickest response send an email:

7 days a week – Support Team: [email protected]

We promise to reply within 24 hours

How to download my new basic logo?

Important: Sign in to your account with the same email you placed your order.  
  1. Log in to your account from MY ACCOUNT on the top menu
  2. Click on ORDERS
  3. Click on order number #
  4. Click on the View Customized Product
  5. On the left menu, click on the cloud icon download-icon.jpg to download your logo

If you didn’t receive your order within 24 hours, check your spam folder

Our team is busy creating the HD file package, platinum, branding and 3D files.

All the upgrades sent within 24 hours.

If you didn’t receive your order within 24 hours, this is what you should do:

  1. Check your email spam folder (sometimes files go in as a spam).
  2. Verify that the email you gave us is correct.
  3. Add our email address to your contact list, Address book or safe senders list.
  4. Let us know, Email customer service your order number.

Extra Editable HD Files

Upgrade your basic logo to full HD vector logo for only $29. Get fully editable high resolution files with unlimited size.

Use your HD logo for all advertising needs. Change the logo shape, text and colors with Illustrator Adobe or Photoshop.

Or click on the link Extra Editable HD Files and Add it to your Cart.

Delivery of the HD files within only 24 hours. Look in your spam folder!

If you have questions about our services we would recommend having a look at FAQ.

Customer Service:

UTC+2:00 Time Zone Monday-Thursday 10:30-14:30

Time Zone Converter – Time Difference Calculator

  • NEW YORK +1-6464320770
  • LONDON +44-2038075771
  • TEL-AVIV +972-33741050
  • TORONTO +1-6474990746
  • JOHANNESBURG +27-631833457

Online Logo Makers Pte. Ltd.

Registration No 202003011C

Registered Office Address Singapore:

33 UBI AVENUE 3, #08-13, VERTEX, SINGAPORE (408868)

Mailing Address:

17 BRAESIDE, 32 MAYO ROAD, BLACKHEATH EXT 1, JOHANNESBURG, SOUTH AFRICA, 2195

Physical address:

8 Van Arde Crescent, 323 Willowbrook Ext. 12, South Africa

Advertise with us – Submit a Guest Post

We are  open to expand our blog, let writers submit a guest post to our business blog. If you want to get quality native advertising and publish a sponsored article, you need to follow guidelines. Take a look how to Submit a Guest Post to our Blog