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We’d Love to Hear From You, Get In Touch and Contact Us!
We are here to help you in any way we can. For any question or comment contact us via e-mail directly to our customer service.
Send us an email by replying back to the purchase receipt email you received from us. If you did not receive it, look in your spam folder.
For the quickest response send an email:
7 days a week – Support Team: info@designfreelogoonline.com
We promise to reply within 24 hours
How to download my new basic logo?
- Log in to your account from MY ACCOUNT on the top menu
- Click on ORDERS
- Click on order number #
- Click on the View Customized Product
- On the left menu, click on the cloud icon
to download your logo
If you didn’t receive your order within 24 hours, check your spam folder
Our team is busy creating the HD file package, platinum, branding and 3D files.
All the upgrades sent within 24 hours.
If you didn’t receive your order within 24 hours, this is what you should do:
- Check your email spam folder (sometimes files go in as a spam).
- Verify that the email you gave us is correct.
- Add our email address to your contact list, Address book or safe senders list.
- Let us know, Email customer service your order number.
Extra Editable HD Files
Upgrade your basic logo to full HD vector logo for only $29. Get fully editable high resolution files with unlimited size.
Use your HD logo for all advertising needs. Change the logo shape, text and colors with Illustrator Adobe or Photoshop.
Or click on the link Extra Editable HD Files and Add it to your Cart.
Delivery of the HD files within only 24 hours. Look in your spam folder!
If you have questions about our services we would recommend having a look at FAQ.
Customer Service:
South Africa UTC+2:00 Time Zone Monday-Thursday 10:30-14:30
Time Zone Converter – Time Difference Calculator
- NEW YORK +1-6464320770
- LONDON +44-2038075771
- SYDNEY +61-280734410
- TEL-AVIV +972-33741050
- TORONTO +1-6474990746
- JOHANNESBURG +27-631833457
Address:
406 Lexington Ave. New York, 10174, USA
Mailing Address:
17 BRAESIDE, 32 MAYO ROAD, BLACKHEATH EXT 1
JOHANNESBURG, SOUTH AFRICA, 2195