If you didn’t receive your order within 24 hours, check your spam folder
Our team is busy creating the HD file package, platinum, branding, and 3D files.
All the upgrades sent within 24 hours. If you didn’t receive your order within 24 hours, this is what you should do:
- Check your email spam folder (sometimes files go in as spam).
- Verify that the email you gave us is correct.
- Add our email address to your contact list, Address book or safe senders list.
- Let us know, Email customer service your order number.