Terms and Conditions

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Terms and Conditions 2017-08-22T12:47:29+00:00

Terms of Use Terms and Privacy Policy

Please read these Terms of Use carefully before accessing or using this website (the “Site”).

ACCEPTANCE OF TERMS

By accessing and/or using this Site in any way (collectively, including all Content available through the www.designfreelogoonline.com domain name, the “www.designfreelogoonline.com”, or “Website”), you agree to its terms and conditions. You are also bound by the terms and conditions set forth in this document and in any changes hereto that www.designfreelogoonline.com may publish from time to time (collectively, the “Terms of Use”). If you do not agree to all of the terms and conditions contained in the Terms of Use, do not access or use www.designfreelogoonline.com.

www.designfreelogoonline.com may change these Terms of Use and other guidelines and rules posted on the site from time to time. Your continued access or use of the Site constitutes your acceptance of such changes. Your access and use of the Site will be subject to the current version of the Terms of Use, rules, and guidelines posted on the Site at the time of such use. Please regularly check the “Terms of Use” link on the home page of www.designfreelogoonline.com to view the then-current terms. If you breach any of the Terms of Use, your license to access or use this Site shall automatically terminate.

“The Logo Makers” is a committed design studio composed of expert professionals who specialize in ready made logo templates, online logo maker software.

Privacy Policy

“www.designfreelogoonline.com” respects the privacy rights of our online visitors and customers, and is committed to protecting the personal information collected about you. Any email that you send to “www.designfreelogoonline.com” will be considered confidential to within the company and its affiliates unless you have expressly provided us with permission to forward the email to unaffiliated parties.
In order to fulfill the services ordered by you, “www.designfreelogoonline.com” only asks for the information necessary to complete your order.
Your personally identifiable information will never be sold or shared by “www.designfreelogoonline.com” with any affiliated or unaffiliated third parties, except in unusual circumstances as required by law.

The Logo Makers shall take reasonable steps to protect the personal information of users.

For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

PROMOTION OF ACCESS TO INFORMATION ACT

 

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 3 business days. The digital files will be delivered via e-mail. The customer needs to provide the correct email.

If you do not receive the files:

1. Check your email spam box (sometimes files go in as a spam).
2. Verify that the email you gave us is correct – we deliver the logo the same email you provided.
3. To ensure that emails from us don’t get junked, add our email address info@designfreelogoonline.com to your Contact list, Address Book or safe senders list.

 

Payment

Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.  Transaction Currency is South African Rand (ZAR).

Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into “The Logo Makers” bank account, the details of which will be provided on request 7, Credit card acquiring and security Credit card transactions will be acquired for “The Logo Makers” via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details Customer details will be stored by ABC separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

REFUND – Money Back Guarantee

We offer a money back guarantee on all Ready-made logos. We assure you that the product you see in our logo store and created with our logo maker – this is the product you will receive. If you did not receive the product you ordered contact our customer service and within 7 days you will get a full refund. Cancellation of orders by the client will attract a 8% administration fee.
The only condition is that we did not deliver the ANY file source of the logo. In that case you will no longer be eligible for a refund.

There are no refunds for custom Design services such as fonts, colors, custom logos etc.

Work procedure / Approval of designs

  • The design will be sent to the customer within 1-3 business days after confirmation of payment.
  • The design will be sent to the customer via email. The customer must provide the appropriate infrastructure for sending/opening files.
  • Logo design will be delivered according to the original order as the customer placed it.
  • Changes are not included in the price. Any changes will require additional fees.
  • The customer may upgrade the design, change colors or fonts with additional fee.
  • Every design template the customer receives will indicate its file type. The file types most widely used on the website are graphics files such as: PSD, pdf, ai, eps, jpg, png.
  • Every package has a different time frame for completion which can vary depending on the circumstances and design requirements.

License

Our website grants you two possible types of license to use the design templates and other products (hereinafter: “the products”):

Regular license – Non-exclusive Logo Templates

In the event that you purchase a logo template or any other product at a regular price, this license enables you and anyone who purchases the template to use the design template. The site www.designfreelogoonline.com will not remove the design template from the website and will continue to trade in the design template with a similar design in connection with another customer or other projects.
You have the option to make adaptations to the design template by means of any program or application. You are not permitted to distribute or sell the template to a third party.

Exclusive license – Exclusive Logo Templates

In the event that you purchase the website template at a unique price, you receive a buyout purchase license because you are the last one to buy the template. After this exclusive purchase, the template is permanently deleted from the www.designfreelogoonline.com directory and will no longer be available to other customers. You may distribute or sell the template to a third party.

Images, illustrations, and fonts

You can use images, clipart, fonts to develop one project only. Any kind of separate usage or distribution is strictly forbidden.

Copyright / Ownership

All products are the property of the website www.designfreelogoonline.com. Our product is provided “as is” without any warranty of any kind, expressed or implied. Under no circumstances is the company or its agents liable for any damages, including but not limited to, direct or indirect damages, losses, penalties, incidental or consequential damages, or others arising from the use or inability to use our products. It is the responsibility of the buyer to carry out the appropriate research to confirm that the content provided is not acquisition currently in use and/or does not fall under the trademark of a third party, patent or other proprietary rights.

Personal and/or commercial use

You may use the design template without any restrictions as required for commercial or personal use.

designfreelogoonline.com does not provide registration services, nor does it assume responsibility in the event of a plagiarized name, an existing identity or extreme logo similarity.

Modifications

www.designfreelogoonline.com will make text modifications for you and place your company name in the design template and according to what’s written in the work order. Depending on the type of license you purchase, you may make changes to our template in order to adjust the logo to your needs. In order to edit these effects, you will need graphics software and skills.

 

Customized logo design template

If you wish to modify the design template or any other design you require, we recommend you do this via www.designfreelogoonline.com. Our design department is at your disposal and can be contacted at the email address info@designfreelogoonline.com. You can adjust the logo colors, the font style, and design any additional promotional product for a nominal fee.

Responsibility

“The Logo Makers” takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Governing law and jurisdiction for this Terms of Use

On accessing this website, you agree that anything related to your access and use of the website and/or its products will be regulated by the laws of South Africa, regardless of conflict of law principles. As such, you also agree to the jurisdiction and personal space exclusive to the courts in Beersheba, South Africa for all such matters pertaining to your access or use of this website and/or its products.

Country of domicile

This website is governed by the laws of South Africa and ABC chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, “The Logo Makers”.

Variation

“The Logo Makers” may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

The Logo Makers (PTY) Limited | Registration Number 2016 / 364014 / 07

Roodepoort, Gauteng, Johannesburg 2195

Phone: Phone: +27-11-9580931 | e-mail: info@createalogoonline.com

6 Comments

  1. Michael Oliver June 18, 2015 at 8:48 pm

    I would like to purchase a logo template exclusively and/or license the use it for my business.

  2. treshawndawson410 June 9, 2017 at 2:32 pm

    Hi could some one call me now about my order 5044735260

  3. Eduard Vogel July 3, 2017 at 5:40 pm

    How long does it take to finisch a (order) logo? I waiting for weeks now but I hear and see nothing?

  4. Keren Shavit July 4, 2017 at 5:55 am

    Good day Eduard,
    We send an email a few hours after your order (your Hotmail account). Please look in your spam folder. Your email may block our email. Please add our email info@designfreelogoonline.com to your contact list.

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