ACCEPTANCE OF TERMS
“The Logo Makers” is a committed design studio composed of expert professionals who specialize in ready made logo templates, online logo maker software.
“www.designfreelogoonline.com” respects the privacy rights of our online visitors and customers, and is committed to protecting the personal information collected about you. Any email that you send to “www.designfreelogoonline.com” will be considered confidential to within the company and its affiliates unless you have expressly provided us with permission to forward the email to unaffiliated parties.
In order to fulfill the services ordered by you, “Design Free Logo Online” only asks for the information necessary to complete your order.
Your personally identifiable information will never be sold or shared by “www.designfreelogoonline.com” with any affiliated or unaffiliated third parties, except in unusual circumstances as required by law.
The Logo Makers shall take reasonable steps to protect the personal information of users.
For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
Subject to availability and receipt of payment, requests will be processed within 3 business days. The digital files will be delivered via e-mail. The customer needs to provide the correct email.
If you do not receive the files:
1. Check your email spam box (sometimes files go in as a spam).
2. Verify that the email you gave us is correct – we deliver the logo the same email you provided.
3. To ensure that emails from us don’t get junked, add our email address firstname.lastname@example.org to your Contact list, Address Book or safe senders list.
|Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).|
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into “The Logo Makers” bank account, the details of which will be provided on request 7, Credit card acquiring and security Credit card transactions will be acquired for “The Logo Makers” via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details Customer details will be stored by ABC separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za
We assure you that the product you see in our logo store and created with our logo maker – this is the product you will receive. If you did not receive the product you ordered contact our customer service and within 7 days you will get a full refund.
Cancellation of orders by the client will attract a 8% administration fee.
Since DesignFreeLogoOnline is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. As a customer, you are responsible for understanding this upon purchasing any item at our site.
After placing an order the customer automatically has a free access to download the basic logo files from MY ACCOUNT > ORDERS page, therefore refunds will not apply on the basic logo fee.
Refunds will only be considered for extra services only if the files are not sent and/or the service was not delivered yet.
Claims for non-delivery of the product: due to some mailing issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us. In this case, claims for non-delivery must be submitted in writing within 7 days from the order placing the date. Otherwise, the product will be considered received; If the email product will be considered received; sent to you from our server product will be considered received;
Work procedure / Approval of designs
- The design will be sent to the customer within 1-3 business days after confirmation of payment.
- The design will be sent to the customer via email. The customer must provide the appropriate infrastructure for sending/opening files.
- Logo design will be delivered according to the original order as the customer placed it.
- Changes are not included in the price. Any changes will require additional fees.
- The customer may upgrade the design, change colors or fonts with additional fee.
- Every design template the customer receives will indicate its file type. The file types most widely used on the website are graphics files such as: PSD, pdf, ai, eps, jpg, png.
- Every package has a different time frame for completion which can vary depending on the circumstances and design requirements.
$19 Logo Basic Fee
Once the customer makes a logo with the free logo creator and wants to use it, he should pay $19 (one logo requires one license). That payment gives you the right to use one logo as your company logo. If the customer wishes to use another logo/variation of additional color, he/she must purchase an additional license.
Changin the logo after placing the order
We deliver the files as the customer created it and placed the order.
Our website grants you two possible types of license to use the design templates and other products (hereinafter: “the products”):
Regular license – Non-exclusive Logo Templates
In the event that you purchase a logo template or any other product at a regular price, this license enables you and anyone who purchases the template to use the design template. The site www.designfreelogoonline.com will not remove the design template from the website and will continue to trade in the design template with a similar design in connection with another customer or other projects.
You have the option to make adaptations to the design template by means of any program or application. You are not permitted to distribute or sell the template to a third party.
Exclusive license – Exclusive Logo Templates
In the event that you purchase the website template at a unique price, you receive a buyout purchase license because you are the last one to buy the template. After this exclusive purchase, the template is permanently deleted from the www.designfreelogoonline.com directory and will no longer be available to other customers. You may distribute or sell the template to a third party.
Images, illustrations, and fonts
You can use images, clipart, fonts to develop one project only. Any kind of separate usage or distribution is strictly forbidden.
Copyright / Ownership
All products are the property of the website www.designfreelogoonline.com. Our product is provided “as is” without any warranty of any kind, expressed or implied. Under no circumstances is the company or its agents liable for any damages, including but not limited to, direct or indirect damages, losses, penalties, incidental or consequential damages, or others arising from the use or inability to use our products. It is the responsibility of the buyer to carry out the appropriate research to confirm that the content provided is not acquisition currently in use and/or does not fall under the trademark of a third party, patent or other proprietary rights.
Personal and/or commercial use
You may use the design template without any restrictions as required for commercial or personal use.
designfreelogoonline.com does not provide registration services, nor does it assume responsibility in the event of a plagiarized name, an existing identity or extreme logo similarity.
www.designfreelogoonline.com will make text modifications for you and place your company name in the design template and according to what’s written in the work order. Depending on the type of license you purchase, you may make changes to our template in order to adjust the logo to your needs. In order to edit these effects, you will need graphics software and skills.
Customized logo design template
If you wish to modify the design template or any other design you require, we recommend you do this via www.designfreelogoonline.com. Our design department is at your disposal and can be contacted at the email address email@example.com. You can adjust the logo colors, the font style, and design any additional promotional product for a nominal fee.
“The Logo Makers” takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
On accessing this website, you agree that anything related to your access and use of the website and/or its products will be regulated by the laws of South Africa, regardless of conflict of law principles. As such, you also agree to the jurisdiction and personal space exclusive to the courts in Beersheba, South Africa for all such matters pertaining to your access or use of this website and/or its products.
Country of domicile
This website is governed by the laws of South Africa and ABC chooses as its domiciliumcitandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, “The Logo Makers”.
“The Logo Makers” may, in its sole discretion, change this agreement or any part thereof at any time without notice.
The Logo Makers (PTY) Limited | Registration Number 2016 / 364014 / 07
Roodepoort, Gauteng, Johannesburg 2195
Phone: Phone: +27-11-9580931 | e-mail: firstname.lastname@example.org